Companies are always looking for ways to secure customers and scammy tactics will never go away. It's just become a daily part for consumers now to be on the guard and watch out for these efforts.
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Hi Courtney,
Thanks for contacting TweetDelete.
As requested, I went ahead and canceled your subscription for you. No future invoices are to be expected.
Should you need our service again, please feel free to sign up again.
Thanks for contacting TweetDelete.
As requested, I went ahead and canceled your subscription for you. No future invoices are to be expected.
Should you need our service again, please feel free to sign up again.
Best,
Support Team
How do you feel about the support you received today?
On Thursday, December 5, 2024, 7:52 AM "Courtney Pulitzer" <> wrote:
Thank you for sending the link to the Terms.
As you will see in the Terms, we have a problem.
I notified you right away that I wanted a free account. I also indicated
that I never wanted a paid account but when I went to try the service, I
could not activate it until I entered a credit card. I was not even given a
grace period to try the service; I was charged immediately.
This is false advertising - the site and all promos offer a free account,
and yet it was inaccessible when I went to register for it.
I asked to be refunded and to cancel my service, which your firm did
not do.Instead
- I was offered to be downgraded to a monthly subscription (which I do not
want). And still, have never been offered to cancel my service.
Communications have continually indicated "till the end of my subscription"
but I did not want an annual plan, nor do I want a monthly plan (with no
end in sight). I want to cancel my service and have my money refunded. I do
not want to be refunded for the remaining months of an annual plan because
I never wanted an annual (or monthly) plan.
I wanted to try this service for free, which still has never occurred.
Please refund my money and cancel my account completely.
Thank you,Courtney Pulitzer
5. FEES AND PAYMENT
TweetDelete.Net offers free and paid account options. You can create a free
account (“Free Account”) without providing any credit card information, but
your access to our Website’s features will be limited. Depending on your
needs, you may want to access more or all of TweetDelete.Net’s Services by
creating or upgrading to a paid account (“Paid Account”). You can create or
upgrade to a Paid Account by signing up for one of TweetDelete.Net's
subscription plans (“Subscription Plans” and each a “Subscription”). You
can find information about our pricing options and available Subscription
Plans on the following page here.
- Cancel your Subscription Plan and/or downgrade your Subscription: Your
downgrade will take place following the end of your current Subscription
Period.
How to Cancel a Subscription Plan
You can cancel your Subscription Plan at any time by logging into your
account or contacting us using the contact information provided below. Your
cancellation will take effect at the end of your current Subscription
Period. Except as stated in this Section, we will not be required to refund
Subscription Fees under any circumstances. If you are unsatisfied with our
services, please email us at support@tweetdelete.net.
On Mon, Dec 2, 2024 at 4:58 PM TweetDelete Support
wrote:
> Hi Courtney,
>
> As requested, kindly see link https://tweetdelete.net/terms/.
>
> Best,
> Support Team
>
> *How do you feel about the support you received today?*
> *
> *
>
>
> On Tuesday, December 3, 2024, 12:46 AM "Courtney Pulitzer" <
> > wrote:
>
> Hello.
>
> Where may I find the Terms of Service? Could you please email them to me
> or direct me to the link on your website?
>
> On Mon, Dec 2, 2024 at 9:01 AM TweetDelete Support <
> support@tweetdelete.net> wrote:
>
>> Hi Courtney,
>>
>> As requested, we have processed your downgrade request and your
>> subscription was updated accordingly. This means that your account was
>> switched to the monthly plan and your billing cycle was adjusted
>> accordingly.
>>
>> Please allow 5-10 business days processing time for the refund of $34.89.
>>
>> Let us know if you have any questions.
>>
>> Best,
>> Support Team
>>
>> *How do you feel about the support you received today?*
>> *
>> *
>>
>>
>> On Sunday, December 1, 2024, 3:20 AM "Courtney Pulitzer" <
>> > wrote:
>>
>> CPULITZER
>>
>> On Tue, Nov 26, 2024 at 9:10 PM TweetDelete Support <
>> support@tweetdelete.net> wrote:
>>
>>> Hi Courtney,
>>>
>>> Thanks for reaching out to TweetDelete.
>>>
>>> To be able to check your account details, can you please provide your
>>> username?
>>>
>>> Best,
>>> Support Team
>>>
>>> *How do you feel about the support you received today?*
>>> *
>>> *>>>> *How do you feel about the support you received today?*
>>>> *
>>>> *
>>>>
>>>>
>>>> On Sunday, November 24, 2024, 2:57 AM cpuail.com wrote:
>>>>
>>>> Tweet Delete Support
>>>> Submitted At
>>>> 2024-11-23 10:57:34
>>>> What is the best email address to contact you?
>>>>.com
>>>> What is the issue we can help you with today?
>>>> I did not want to pay for the year. I only agreed to pay the $3 monthly
>>>> fee. I want to be reimbursed because I was tricked into the yearly fee and
>>>> I do not want this service.
>>>> What is your Twitter/X handle?
>>>> cpulitzer
>>>> Submission ID
>>>> 6742259ed42bb0351b0ccf12
